Privacy Policy

1. Overview & Scope

All Around ConstructionX, a general contracting company owned and operated by Darrick Boyd and headquartered in Trenton, Ohio (Butler County), provides kitchen remodeling, bathroom remodeling, roofing, siding, room additions, deck and patio construction, fence installation, and related home-improvement services throughout the Tri-State Area, including customers in Ohio, southeastern Indiana, and northern Kentucky. This Privacy Policy explains what information we collect when you request a free in-home consultation, submit a quote form, browse our homepage, or hire us for a project, and it explains your rights under Ohio law.

Because Ohio does not currently have a comprehensive consumer privacy statute comparable to California's CCPA, our obligations are shaped primarily by the Ohio Data Protection Act (Ohio Revised Code 1354.01-1354.05), Ohio's breach notification statute (ORC 1349.19), the Ohio Consumer Sales Practices Act (ORC 1345), and applicable federal statutes such as the TCPA and CAN-SPAM Act governing marketing communications. This policy applies to every visitor of allaroundconstructionx.com and every customer who engages our services in any of the communities listed on our service areas page.

By submitting a form through our website, calling our office at +1 513-540-1514, or emailing [email protected], you acknowledge the data practices described below. If you disagree with any part of this policy, please contact us before providing personal information or requesting a project estimate.

2. Information We Collect

As a home-improvement contractor serving Trenton and the surrounding Butler, Warren, Montgomery, and Hamilton County communities, we collect only the information reasonably necessary to schedule site visits, generate accurate estimates, and complete construction projects. The categories of information we collect include:

• Contact details: name, mailing address, phone number, and email address submitted through our quote-request form, contact form, or phone calls to +1 513-540-1514.
• Project details: the type of work requested (e.g., kitchen remodeling, bathroom remodeling, roofing, siding installation, room addition, deck/patio, or fence installation), approximate square footage, budget range, and project timeline.
• Property photos and videos: images or video walkthroughs you submit for remote estimate purposes, or photos our crew takes on-site before, during, and after a project for quality documentation and portfolio use.
• Financing and credit application data: if you elect to use a third-party lending partner for a large renovation project, that lender may collect income and credit information directly; we only relay the minimum data necessary to initiate the application.
• Site-visit scheduling data: preferred appointment windows and address details used to route our crews efficiently within our Trenton-based service radius.
• Website usage data: pages visited, device type, and general location (city-level) gathered through standard analytics cookies, described further in Section 11.

Lead information submitted through our website is typically routed through CRM platforms such as JobNimbus or Housecall Pro, or through Google Ads and Meta Ads lead-form integrations, before reaching our office staff for follow-up.

3. How We Use Your Information

We use the information collected strictly for legitimate business purposes tied to delivering remodeling, roofing, and exterior construction services across the Tri-State Area. Specifically, your information is used to:

• Generate accurate written estimates for kitchen remodeling, bathroom remodeling, room additions, basement finishing, painting, flooring, tile, drywall, roofing, siding, window/door, deck/patio, and fence projects.
• Schedule and confirm free in-home consultations and follow-up site visits.
• Communicate project updates, permit status, and scheduling changes throughout construction.
• Process financing applications through approved third-party lending partners, when requested.
• Send follow-up marketing emails or SMS messages about seasonal promotions, maintenance reminders, or new service offerings.
• Maintain internal business records for warranty tracking, insurance documentation, and Ohio contractor licensing compliance.

4. Ohio Data Protection Act Compliance

Ohio's Data Protection Act (Ohio Revised Code Sections 1354.01 through 1354.05) is a safe-harbor statute that does not mandate a specific cybersecurity framework but instead offers an affirmative legal defense against certain tort claims following a data breach if a business can demonstrate it maintains a written cybersecurity program reasonably conforming to an industry-recognized framework such as the NIST Cybersecurity Framework or ISO/IEC 27001. All Around ConstructionX has proactively structured its data-handling practices, including CRM access controls, encrypted storage of project and financing documents, and restricted staff access to customer photos and contact information, to align with these recognized frameworks even though such alignment is not legally mandated for small Ohio contractors.

We review our internal data-handling procedures periodically to reflect current best practices used across our Trenton, Ohio office and any subcontractor partners who may temporarily access customer contact or site information during a project.

5. Ohio Breach Notification Law

Under Ohio Revised Code 1349.19, if unencrypted computerized personal information (defined as a first name or initial and last name combined with a Social Security number, driver's license number, state identification number, or financial account/credit card number with any required access code) is reasonably believed to have been acquired by an unauthorized person, we are required to notify affected Ohio residents without unreasonable delay. If a breach affects more than 1,000 Ohio residents, we are also required to notify the Ohio Attorney General and all consumer reporting agencies designated under Ohio law.

6. Tri-State Area: Indiana & Kentucky Residents

Because All Around ConstructionX markets its remodeling and construction services across the wider Tri-State Area — reaching customers near Oxford, Ohio close to the Indiana border and Cincinnati-area clients near the Kentucky line — it is important to note that Indiana and Kentucky do not share a single unified breach-notification framework with Ohio. Indiana residents are protected under Indiana Code 24-4.9, which similarly requires disclosure of security breaches involving unencrypted personal information. Kentucky residents are protected under KRS 365.732, Kentucky's own breach-notification statute. If your project or contact information places you in Indiana or Kentucky rather than Ohio, the applicable state statute — not Ohio's ORC 1349.19 — governs your breach-notification rights, and we will apply the correct state law based on your billing address on file.

7. Data Sharing With Subcontractors & Partners

We do not sell customer data to marketing brokers or data resellers. However, to complete projects such as a bathroom remodel near Towne Boulevard in Franklin or a roofing job off Wessel Drive in Fairfield, we may share limited project and contact information with:

• Licensed subcontractors (electricians, plumbers, roofers) engaged for specialty portions of a project.
• Material suppliers and lumber yards fulfilling special orders for cabinetry, tile, roofing shingles, or siding panels.
• Third-party financing companies, only when you voluntarily request financing options for a larger renovation.
• Local building departments in Butler, Warren, Montgomery, and Hamilton Counties when permit applications require project documentation.

Each of these parties is contractually limited to using your information solely to fulfill the specific service you requested from All Around ConstructionX.

8. Marketing Communications & Opt-Out Rights

If you submit a quote request or contact form on our website, you may receive follow-up marketing emails or SMS messages regarding estimate status, seasonal promotions (such as fall roofing inspection reminders ahead of Ohio's winter freeze-thaw season), or new service announcements. All marketing emails comply with the federal CAN-SPAM Act and include a clear unsubscribe link. All marketing text messages comply with the Telephone Consumer Protection Act (TCPA) and include STOP-to-opt-out instructions. Additionally, under the Ohio Consumer Sales Practices Act (ORC 1345), we are prohibited from engaging in unfair or deceptive solicitation practices, and we honor every opt-out request promptly.

To opt out of marketing communications at any time, click "unsubscribe" in any email, reply "STOP" to any text message, or call our Trenton office directly at +1 513-540-1514.

9. Your Privacy Choices

Ohio does not currently grant residents a statutory "right to know" or "right to delete" comparable to California's CCPA. Nevertheless, All Around ConstructionX voluntarily extends the following privacy choices to every customer across the Tri-State Area as a goodwill and trust-building measure:

• You may request a copy of the personal information we hold about you.
• You may request that we delete your contact information and project records, subject to any legal recordkeeping obligations tied to permits, warranties, or Ohio contractor licensing requirements.
• You may opt out of all future marketing communications while remaining an active customer for ongoing project work.
• You may request corrections to inaccurate contact or project information in our CRM system.

To exercise any of these choices, call +1 513-540-1514 or email [email protected] with the subject line "Privacy Request."

10. Data Security Practices

We store customer contact information, project photos, and estimate documents in access-controlled CRM systems (such as JobNimbus or Housecall Pro) with role-based permissions limiting visibility to office staff directly involved in your project. Financing-related documents shared with third-party lenders are transmitted through the lender's own secured application portals rather than stored on our internal systems. While no data transmission or storage system is completely immune to risk, our practices are designed to reasonably align with recognized frameworks referenced under the Ohio Data Protection Act, as described in Section 4.

11. Cookies & Website Analytics

Our website uses standard analytics cookies (such as Google Analytics and Meta Pixel) to understand which pages — like our Services page or individual Service Areas pages for cities such as Mason, West Chester, or Kettering — generate the most inquiries. These cookies collect non-identifying data such as browser type, approximate city-level location, and pages visited. You can disable cookies through your browser settings at any time; doing so will not prevent you from submitting a quote request but may limit certain site personalization features.

12. Children's Privacy

Our services and website are intended for adults seeking home-improvement and construction services. We do not knowingly collect personal information from individuals under 18 years of age. If we learn that a minor has submitted information through our contact or quote-request forms, we will delete that information promptly.

13. Changes to This Policy

All Around ConstructionX may update this Privacy Policy periodically to reflect changes in Ohio law, Tri-State Area service expansion, or internal data-handling procedures. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of our website or services after an update constitutes acceptance of the revised policy.

14. Frequently Asked Questions

15. Contact Information

If you have questions about this Privacy Policy, wish to exercise a privacy choice described in Section 9, or need to report a suspected data issue, please reach out to All Around ConstructionX directly using the information below:

For general inquiries, visit our Contact page, or submit a project request through our Free Quote form. You can also review the full list of communities we serve on our Service Areas page or explore our full Services lineup, and return anytime to our Home page.

Related Pages